Serving The Manhattan Area
Call Now: (212) 537-6275

"My rug looks great, its fringes are completely fixed and its colors are vivid again."

Regan, Allenwood

Frequently Asked Questions

 

Ask us a question:

1. What makes you different from other cleaning companies in Manhattan?

Our number one difference is the level of care we put into every job, big or small. To Housekeeping-Manhattan, you will never be just another client. We treat each customer with a highly personalized service because we are a locally-owned and operated business, not a huge, impersonal franchise. We take pride in our reputation and offer a variety of pricing packages to ensure our clients are getting the type of services they need with every visit.

2. What types of services do you offer?

We offer everything to make your home or business clean, healthy and looking its best such as: residential and commercial cleaning, carpet and rug cleaning and repair, post-construction and move in/move out cleaning and upholstery cleaning and repair.

3. Can I trust you with my belongings?

We carefully screen each staff member before hiring them. We rigorously check to make sure they do not have a criminal record and make sure they have a solid employment history and good references. Each member of the cleaning team is bonded and insured, meaning your belongings are protected in case of an accident. 

4. What kind of cleaning products do you use?

We always use organic, eco-friendly cleaners that work as well as, or even better than, traditional chemical-based products. 

5. I work during the day. Can you still clean my home?

It’s common for our clients not to be home when we come to clean. Arrangements can be made to drop off a key with us before the appointment or with a neighbor who can let us into your home while you’re away.

6. I’ve had cleaning services in the past and was frustrated by getting a different person each time. Can I have the same person clean my house every visit?

Yes. That is the ideal arrangement because having the same person each time ensures that the cleaning professional knows your home and understands your likes and dislikes. 

7. I’m not sure if I want a long-term cleaning arrangement. Is a contract necessary?

A contract is not required. We offer economical daily, weekly and monthly service packages, as well as one-time visits for special occasions.

8. I live in Tribeca. Do you service my neighborhood?

Yes, we cover all of Manhattan.

9. Do I need to provide my own cleaning products?

Our quotation includes all the organic cleaning materials needed to clean your home or office, as well as any equipment, such as mops, buckets and vacuums. You simply relax and let us do the cleaning.

10. What if I’m not satisfied with your work?

Customer satisfaction is our number one priority. If you are not satisfied with the cleaning service we have provided, we will either come again at no charge or refund your money.

Organic Cleaning

We use bio degradable cleaning materials, in order to keep you safe and healthy.